Your patients have questions
between visits
Built for PrEP and HIV programs — keeps patients engaged, improves adherence, and helps you act before they drop off.
Book a Demo →
Patients ask anything,
privately
Get an instant, judgment-free response about PrEP, HIV care,
refills, side effects, or what to do next.
Ask about:
- PrEP and HIV Treatment, medications and side effects
- Refills, labs, and adherence reminders
- Testing, exposure, and next steps
- Local clinics and assistance programs
No app. No signup. Just ask.
Tap to try itScan with your phone
Opens a private SMS conversation
Demo environment · No personal data stored
Patient drop-off is costing
your program
Missing refills or labs
Patients miss critical touchpoints without a consistent communication channel between visits.
Confusion about medications and side effects
Questions about dosing and side effects go unanswered, leading to non-adherence and drop-off.
Limited communication between visits
No structured way to stay in touch with patients outside of scheduled appointments.
Overloaded PrEP navigators
Navigators spend time on routine questions instead of focusing on high-risk patients.
No visibility into patient behavior
When patients disengage between touchpoints, outcomes — and revenue — decline.
A 24/7 communication layer for your program
Confide supports patients between visits while giving your team real-time visibility and control.
- Patients scan your QR code to connect instantly
- Confide answers questions instantly
- Conversations adapt to PrEP or HIV treatment workflows
- Patients are guided to next steps (refills, labs, visits)
- Your team monitors engagement and receives alerts
More engagement. Better adherence. Stronger outcomes.
Keep patients in care, consistently
Confide supports:
- Medication adherence (PrEP and HIV treatment)
- Lab reminders and follow-ups
- Refill guidance and education
- Ongoing engagement between visits
Extend your team
without hiring
Confide handles routine interactions:
- Answering common patient questions
- Reinforcing care plans
- Providing next-step guidance
- Automated follow-ups
From first interaction
to long-term retention
Confide gives you real-time visibility
into patient engagement
- QR code → first interaction
- Ongoing engagement over time
- Identification of at-risk patients
- Re-engagement of lapsed patients
Confide connects your outreach
directly to patient conversations
- Custom QR codes for clinics and campaigns
- Track scans → conversations in real time
- Convert questions into real patients
“Something most systems can't do today”
Act before patients fall through the cracks
Missed refills
Automatically detect when patients haven't refilled on time and send timely reminders before they lapse.
Confusion or risk signals
When a patient's questions suggest uncertainty or risk, Confide flags them for your team to follow up.
Urgent concerns
Potential exposure events or high-priority situations are surfaced immediately so your team can act fast.
Built for privacy-conscious
healthcare environments
Improve retention. Reduce workload. Grow your program
Confide helps you keep patients engaged and your program performing.