Confide helps participating organizations communicate with individuals through text messaging. Organizations may include colleges and universities, healthcare providers, community-based organizations, public health programs, and other approved partners.
Users choose to receive messages from Confide by scanning a QR code displayed by a participating organization and selecting "Start a Conversation."
Before initiating a conversation, users are presented with:
Messages are only sent to users who voluntarily initiate contact through the Confide platform or otherwise provide consent through a participating organization.
Depending on the organization using Confide, messages may include:
Message frequency varies by organization and user activity.
Privacy: Please review our Privacy Policy and Terms of Service for additional information regarding how information is handled.
How did I receive messages from Confide?
You initiated contact by scanning a QR code, starting a conversation, or otherwise providing consent through a participating organization.
Who sends these messages?
Messages are sent by Confide on behalf of participating organizations.
Can I opt out?
Yes. Reply STOP to any message at any time.
Will I be charged?
Standard message and data rates may apply based on your mobile carrier plan.
What if I change my phone number?
Contact the organization you are communicating with to update your contact information.
Is my information secure?
Confide uses industry-standard security measures designed to protect information entrusted to the platform. Please review our Privacy Policy for additional details.
Participating organizations may promote Confide through:
Organizations are responsible for obtaining any required consent before sending messages to users.
For questions regarding a specific program or service, please contact the organization you are communicating with.
For questions regarding Confide, please visit our Privacy Policy or Terms of Service.
Questions about a specific organization's program? Contact that organization directly.